Terms & Conditions
Welcome to Drokona. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Use of Website
You may use our website only for lawful purposes and in accordance with these terms. Unauthorized use, including hacking or misusing our services, is strictly prohibited.
2. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Drokona and is protected by copyright and trademark laws. You may not use or reproduce any content without prior written consent.
3. Product Information and Pricing
We strive to provide accurate descriptions and pricing for our products. However, errors may occur. We reserve the right to correct any errors and update product details at any time without prior notice.
4. Orders and Payment
By placing an order, you agree to provide accurate and complete information. All payments must be completed through the approved payment methods on our site. We reserve the right to cancel or reject any order due to fraud suspicion or other legitimate reasons.
5. Shipping and Delivery
Shipping timelines are estimates and may vary based on location and logistics. We are not responsible for delays caused by unforeseen circumstances.
6. Returns, Exchanges, and Refunds
Returns and refunds are limited to defective or damaged products reported within 48 hours of delivery. Exchanges are offered free of cost within 10 days for eligible products. For more details, refer to our Refund and Return Policy.
7. User Conduct
You agree not to engage in activities that may harm our website, services, or other users. This includes transmitting malicious code, spamming, or attempting unauthorized access to the platform.
8. Limitation of Liability
To the fullest extent permitted by law, Drokona is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Governing Law
These terms are governed by the laws of India. Any disputes arising will be resolved in the courts of India.
10. Amendments
We reserve the right to modify these terms at any time. Changes will be effective upon posting. Your continued use of our website constitutes acceptance of the updated terms.
11. Contact Us
For any questions or concerns, please contact us at drokonahomes@gmail.com.